What is ID Verification used for?
Completing ID verification increases your account's 24-hour withdrawal limit. Not completing it will not affect the normal functionality of other account features.
| Feature | Not Verified | Primary ID Verification Completed | Advanced ID Verification Completed |
| Withdrawal |
24H Withdrawal Limit: 10,000 USD 30D Withdrawal Limit: 50,000 USD |
24H Withdrawal Limit: 1,000,000 USD | 24H Withdrawal Limit: 5,000,000 USD |
| Fiat Trading | ❌ | ✅ | ✅ |
| Spot & Margin Trading | ✅ | ✅ | ✅ |
| Futures Trading | ✅ | ✅ | ✅ |
| Earn Service | ✅ | ✅ | ✅ |
|
Promotional Events (Mining & Airdrop) |
❌ | ✅ | ✅ |
How to Complete ID Verification?
1. Open the CoinEx App, log in to your account, and tap the [Avatar] icon in the top-left corner, then tap [ID verification].
2. Check the declaration box, and click [I'm all set for ID Verification].
3. Fill in [Basic Info] correctly, and click [Next].
Currently, there are two scenarios for ID verification:
(1) If your nationality matches the country of residence, complete nationality verification.
(2) If your nationality does not match the country of residence, complete both nationality verification and address verification.
(The verification for the second scenario cannot be performed on the app. Please refer to 🔗 How to Complete Primary ID Verification (Web)
4. Upload your identification document:
- ID Card or Driver's License: Upload both sides.
- Passport: Upload the first page.
5. Complete ID verification using one of the following methods.
Method 1: Face recognition verification
Center your face in the frame and follow the on-screen instructions to complete facial verification.
Method 2: Selfie for verification
Upload a photo of you holding both the front side of your ID document and a handwritten statement, then click [Verify Now].
Note: The declaration must include the current date "20XX/XX/XX" and "CoinEx".
6. After completing the above steps, the review result will be sent to your email within 1-3 business days.
Reminders:
1. Photos must be in JPG, JPEG, or PNG format, with a maximum upload size of 5MB.
2. Scanned copies, faxes, photocopies, or edited photos are not accepted.
3. Photos must be clear and uncropped, with no watermarks or obstructions.
4. Ensure your ID document is valid.
5. Ensure no other people are in the photo, and your face is clear and unobstructed.
6. Confirm that the handwritten declaration includes: "CoinEx" and "current date".