Why Complete Advanced ID Verification?
1. Users who have completed Advanced ID Verification will have higher withdrawal limits—up to 5,000,000 USD within 24 hours.
2. Users who complete advanced verification are eligible to apply to become a P2P merchant and have access to advertising on the P2P Trading platform.
Note: You must complete Primary Verification first. For steps, see How to Complete Basic Individual Verification (App).
How to Complete Advanced ID Verification?
1. Access Identity Verification Page
Method 1: Via Avatar Icon
Log into CoinEx App > Tap Avatar Icon (top-left corner of Homepage) > Go to Verification.
Method 2: Via P2P Trading
(1) On App Homepage: Tap [More] > [P2P], or Tap P2P in the top menu on Spot Trading page
(2) Switch to [My Page] > Tap Post Ads > On "Merchant Privilege Activation" page, tap [Unverified] to access the ID Verification page.
2. Double-check the information provided for Primary ID Verification
Before proceeding with Advanced ID Verification, carefully check your nationality, country of residence, and name.
- To complete Advanced ID Verification, please ensure your address matches the region used for your Primary ID Verification, and the order of your surname and given name for Advanced ID Verification must be consistent with that of Primary ID Verification.
- If you need to update details (e.g., country/name), please click [Verify again] to modify.
3. Tap [Verify Now] at the Advanced Verification page and enter information correctly.
(1) Confirm your name and country of residence. Tap [Verify again] if you need to make changes to your country of residence.
(2) Provide your “Full Residential Address”.
Note: The address you entered must exactly match that of the address proof document you are uploading.
(3) Select documents to upload and click [Submit].
Valid documents include utility bills, housing-related documents, telecom and internet bills, tax returns and other letters from government agencies, as well as documents from banks and other financial institutions. After selecting the document type, you can view the specific supported files.
For example, under "Housing-related documents", you can upload “Property & building management statement”, “House-related financial documents, e.g., mortgage statements”, or “Lease/Tenancy documents”.
Note: Before uploading documents, confirm your name and address again. If there are errors, click [Prev] to modify.
- The document must clearly display your full name, address, issue date, and issuing authority.
- The uploaded document must be issued within the last 3 months.
- Screenshots are not supported; only JPG, JPEG, or PNG formats are accepted, with a maximum size of 5MB.
- Documents must not be edited or altered.
- The information in the documents must be clear, complete, and unobstructed.
4. After completing the above steps, you will receive the result via email within 1-3 business days. Please check your inbox.