Security matters when it comes to cryptocurrency. CoinEx is committed to providing users with safe, convenient, and stable cryptocurrency services. While we strive to safeguard your account, your awareness of security protection is also required to prevent potential security risks.
Enhance Account Safety with Powerful Tips on Security
1. Use a separate Email to register on CoinEx
Your email address is a crucial credential for your CoinEx account. Register your CoinEx account with an email that hasn't been used on other websites to reduce the risk of Credential Stuffing Attacks caused by the leakage of Email information from other websites.
In addition, please keep all Email-related security information properly, make sure your Email access is ONLY to yourself, and check the Email security settings regularly.
2. Set a strong password and change it regularly
Create a complex and high-security password specifically for your CoinEx account, and update it regularly.
Keep your password confidential and do not share it with anyone. Consider using a dedicated password manager like LastPass or KeePass for efficient password management.
3. Enable 2-Factor Authentication for your account
Two-Factor Authentication (2FA) adds an extra layer of security. When logging in, you need to enter your password and complete a second verification step (like a text message code, TOTP, security key, or biometric verification).
Always enable 2FA and securely store your recovery phrases and keys, ensuring they are not disclosed to anyone.
🔗 Explore more: How to Set Up Two-Factor Authentication (2FA) on CoinEx >>
4. Keep your account information strictly confidential
Keep all your account-related information ONLY to yourself and do not share it with anyone. CoinEx staff will NEVER ask for your passwords, verification codes, or other confidential account-related information.
You can verify the CoinEx official Email address and Telegram through the CoinEx Official Verification Channel.
For any latest news about CoinEx, please refer to the Official Announcement. Always make sure you're visiting the authentic site: https://www.coinex.com
🔗 Explore more: How to Spot Common Scam Schemes >>
5. NEVER click on unknown links or download suspicious attachments
Malicious viruses often operate through harmful links or attachments to steal account information. Exercise caution when encountering unfamiliar messages and avoid clicking on related links or attachments; verify the information is from CoinEx before taking any action.
You can personalize an Anti-phishing Code for your CoinEx account. Once enabled, any emails you receive from CoinEx will contain this code, allowing you to verify authenticity and avoid phishing scams.
🔗 Explore more: How to Recognize Phishing Emails >>
6. Enhance security measures on your devices
Enable password or biometric verification for your devices to avoid information leakage caused by device loss.
Install anti-virus software for your devices, and avoid downloading any software from unverified sources to mitigate the risk of malware attacks. Use secure or dedicated devices to access your account for trading, avoiding public networks (Wi-Fi) and only connecting to trusted networks.
7. Independently store API private key
If you have activated the API service, please keep your API private key separate and ONLY to yourself.
The API private key allows reading, trading, and withdrawals, making them crucial for account access. If the key is compromised, it could lead to significant asset loss.
8. Improve your safety awareness
Be cautious of any information or operational directives that cannot be verified as official. Safeguard your essential account information to enhance security.
You can regularly check your account activity, i.e., the login time and IP address. If you notice any suspicious activity, log out of all suspicious devices through Login status management or Disable your account immediately, halting all trading and withdrawals. Manually delete all API keys and remove any devices that have access to your account. If your account exhibits unusual activity, please submit a ticket and contact us for assistance.
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