To maintain quality investment options, CoinEx periodically reviews listed projects against our delisting criteria. Assets failing to meet standards will be delisted.
Delisting Timeline
| Phase | Timeline | Service |
| 1 | Post-announcement period | ✅ Deposit, trading, and withdrawal available |
| 2 | Post deposit/trading cutoff |
✅ Only withdrawal available ❌ Deposit and trading terminated |
| 3 | Post withdrawal cutoff |
❌ All services terminated (Deposit, trading, and withdrawal unavailable) |
Note: The specific delisting timelines and services provided may vary by project. Please refer to the delisting announcement for each crypto.
Action Guide by Phase
Phase 1️⃣ Deposit, trading, and withdrawal services are available
CoinEx will issue a delisting announcement in advance. During this period, deposit, trading, and withdrawal services for that crypto remain available. You are advised to manage your assets promptly.
1. Deposit: You can still deposit, but it’s advisable to avoid depositing delisted coins to minimize the related risks.
2. Trading: Check if the balance of the delisted coin in your [Spot Account] is enough for trading:
- If your balance is ≥ the minimum order amount, please complete your trades as soon as possible.
- If your balance is < the minimum order amount, you may use the small asset converter to convert these small balances into CET (a 5% conversion fee will apply, and only one conversion is allowed every 24 hours). See How to Convert Small Assets to CET >>
3. Withdrawal: Check if the balance of the delisted coin in your [Spot Account] is enough for withdrawal:
- If the balance is ≥ the minimum withdrawal amount + withdrawal fee, please withdraw as soon as possible.
- If your balance is < the minimum withdrawal amount + withdrawal fee, it’s recommended to conduct trades or convert to CET based on your specific balance.
Phase 2️⃣ Deposit and trading services are terminated, and only withdrawal is available
Check if the balance of the delisted coin in your [Spot Account] is enough for withdrawal:
- If your balance is ≥ the minimum withdrawal amount + withdrawal fee, please withdraw as soon as possible.
- If your balance is < the minimum withdrawal amount + withdrawal fee, you will not be able to withdraw, and CoinEx will not be able to assist you further.
Phase 3️⃣ The crypto is delisted with all services terminated
Once a crypto is completely delisted, CoinEx will no longer support deposits, trading, or withdrawals for that crypto. If you have not managed your related assets in time, please submit a ticket to contact CoinEx Support.
Important Notes
1. Please stay updated on the delisting announcements published by CoinEx to understand the timeline and arrange your asset management accordingly.
2. After the deposit service is terminated, DO NOT deposit the delisted crypto to your CoinEx address to avoid unnecessary asset loss.
3. If you have any questions about the delisting procedures, please submit a ticket and contact CoinEx Support.